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Customer intimacy

We think and act partnerships and long-term

That’s why we invest in customer intimacy: genuinely understanding our customers’ business and customizing our products and services tailored to your business. Unlike generalists, our choice to operate in clearly defined food segments allows us to keep our finger on the pulse by closely monitoring market developments.

A unique customer approach differentiates us by encouraging our teams to remain updated and familiar in the market space to put the experience to use for their business portfolio. Sufficient time and resources are reserved to allow the team to continuously train and keep up with the technological innovations provided by our innovation lab or external partners.

Furthermore, we believe in unburdening our customers, thus seeking to keep the administrative workload to an absolute minimum at our customer side alongside organizing regular meetings to discuss operational improvements proactively.